Collecting Reviews
Automated review requests, the review form, rewards, QR codes, and attributes.
13 articles
- 📬 How automated review requests workThe surest way to get more reviews. Review request timing (when Quoli asks your customers for a review), who gets asked, the reminder and photo request that follow, and how…
- 🚦 Choose which reviews go liveSettings ▸ Collect & publish: which new reviews publish on their own (auto-approve), which wait for your approval, confirmation emails for on-site reviews, featuring new reviews and the QI confidence…
- 🏪 Collect and manage store reviewsReviews of your business as a whole: where they come from, the Store reviews tab, what you can do with each one, and where they show on your store.
- 👤 Collect reviews in customer accountsReview your order: customers review what they bought on the order's page in their account. Adding it, when each product opens, the form, rewards, and how these reviews show in…
- 🏬 Ask for a review at your point of saleAfter each in-store sale, a QR code with your logo on the receipt screen, or the review request emailed on the spot. Turning it on, what staff and customers see,…
- 🔗 Collect reviews with QR codes and linksYour store's own review link and branded QR code, for packaging, counters, social bios and chats, and where the store reviews they bring in show up.
- 📸 Collect photo and video reviewsGet more customer photos and videos: the form's media step, the photo request email, bigger rewards for media, the limits, and everywhere your media shows.
- 🎁 Reward reviews with discountsThank reviewers with a discount on their next order as a review incentive, give more for photos and videos, and set the code type, expiry and reminder.
- 🎛️ Customize your review formEvery option in Settings ▸ Review form: the rating scale, photos and videos, the shopper details it asks for, every line of its text, and the live preview.
- 📋 Track review requestsEvery order Quoli receives, new ones included, and where its review request stands: the figures for the period, the views, search and date filter, what each status means, and Send…
- ✉️ Send a review request manuallyAsk any customer for a review by hand, send a scheduled request early, and what to do when a request can't be sent. Every plan includes 50 a month.
- 📝 Ask review questions (attributes)Choose the questions your review form asks, add them in a click from the library or write your own custom questions, keep them tidy, and read the answers in Reviews…
- 📲 Send review requests over WhatsAppQuoli's own WhatsApp review requests are coming soon. Get early access, or send requests on WhatsApp today through a partner app our team connects for you.