Review your order is a block for the order page in your customer accounts. When customers check on an order, they see its products and review them right there, without an email or a link. Shopify confirms the signed-in customer placed the order, so every review is a verified review.
Where: Customer accounts ⸠the Order status page, added in the checkout and accounts editor
Needs: Customer accounts (the new version, where customers sign in with a code)
Plans: Every plan
Add it to customer accounts
In Quoli, go to Settings ⸠Widgets and click Add to customer accounts on Review your order. The checkout and accounts editor opens.
Switch to the Order status page, click Add block under Main and choose Review your order.
Place it where you want it and click Save.
It then shows on the page of every order in your customer accounts, past orders included.
What customers see
Each product in the order, once:
Write a review when it can be reviewed.
You can review this once it ships, or once it's delivered, while it's on its way.
Reviewed with the customer's stars once they've reviewed it, and Add photos or a video when the review has none.
Above them, a line on what a review earns when your review rewards cover reviews from orders. Products you left out of reviews (Settings ⸠General) aren't listed, and a cancelled order shows nothing.
When a product opens for review
It follows Start after in Settings ⸠Collect & publish, so customers can review a product when your review request would ask about it:
After purchase: Right away
After fulfillment: Once its package ships
After delivery: Once it's delivered, or 14 days after it ships when the carrier never confirms a delivery. A sale handed over at your counter counts as delivered right away.
Products that don't ship, like gift cards and digital products, open right away. An order sent in more than one package opens product by product.
The review form
The customer taps a star and writes what stood out. The shortest review follows Minimum characters in Settings ⸠Review form.
The form says how the review will be signed, in your customer name format, as a verified buyer.
For photos or a video, a link opens your review form, the one your request emails open. When you ask for a photo with 5-star reviews, a 5-star review continues there too.
Once it's sent, the customer sees a thank you, their reward code when the review earns one (also emailed), and Add photos or a video. The review is published or waits for you by your publishing rules, as a review from a request email does.
In Quoli
These reviews are verified and show the Customer account source in Reviews, with their own line in the review's history. Analytics ⸠Review sources counts them as Customer account.
đĄ Tip: Your order confirmation and shipping emails link to the order page. With Review your order on it, a customer who checks on a delivery can review it in the same visit.