Not every review starts in an inbox. Your store has its own review link and a QR code with your logo, for packaging inserts, a sign at your counter, your social bio or a support chat. Anyone can leave a review of your store from it, with no order email needed.
Where | Settings ▸ Collect & publish ▸ Share your review link |
Collects | Store reviews: reviews of your store as a whole |
Plans | Every plan |
Your link and QR code
➀ QR code. Your logo sits in the middle, or your store's initials on your brand color when there's no logo. The code still scans: it's built to work around the mark.
➁ Shareable link. The same page the code opens.
➂ Copy link and Download QR. Copy the link for a bio, an email or a chat. Download the code as a print-ready image.
The logo comes from Settings ▸ Brand, so the code always matches your packaging.
What shoppers see
The link opens your store review form, in your brand colors. Shoppers rate your store, write a few words, add photos if they like, and leave their name and email. They don't need an order or an account. The form asks your questions about the customer, but none about a product.
Where these reviews go
They arrive in Reviews ▸ Store reviews, marked QR code or link, and can wait for your approval like any other review. In Analytics, review sources count them under the same name.
On your store | Shows |
All reviews, Product reviews and Store reviews tabs, when Show store reviews tab is on. | |
Your store-wide rating, which counts store reviews. | |
Store reviews alongside your product reviews. |
Store reviews don't earn a review reward, since they aren't tied to an order.
Where to share it
Where | Why it works |
A card in every parcel | It reaches customers while they unbox, their happiest moment. |
Your counter, a market stall or an event | A phone camera is closer than an email. |
Your social bio or newsletter | One link, straight to the form. |
A support chat that went well | Happy customers say yes when asked right then. |
💡 Tip: Put the QR code on the thank-you card that goes in every order, with one line like "Tell us how we did". It turns a piece of card into your steadiest source of store reviews.