Uninstalling stops Quoli on your store right away. Your reviews and settings stay with Quoli, so if you come back, they come back with you.
Stops: Widgets on your store, review requests and reminders, and billing
Stays: Your reviews, questions, nuggets and settings, kept by Quoli
If you reinstall: It all comes back, on the Free plan until you choose yours again
Before you go, export
In Reviews ▸ Import / export, click Export reviews, then Download CSV. Export your reviews explains the file.
In Questions, click Import in the title bar, then Export CSV.
With both files you keep a copy that Quoli, or any other app, can read back in.
What stops
Widgets. The Quoli Core Script and every Quoli block stop showing on your store.
Review requests. No request, reminder, photo request or discount reminder goes out while Quoli is uninstalled, and orders placed meanwhile aren't added.
Billing. Your plan's billing ends, as it does when you move to Free.
Discount codes already sent to reviewers keep working until they expire, since they're codes in your own store.
What stays
Your reviews with their photos and videos, your replies, questions and answers, nuggets, past orders and every setting stay with Quoli. Your products and orders in your store aren't touched.
Quoli also saves each product's rating and review count on the product itself, where themes can read them. Those stay at their last value, so a theme that shows its own stars keeps showing them. Turn them off in your theme's settings if you no longer want them.
If you'd rather Quoli didn't keep your data, for example under GDPR, message us from the chat or email [email protected] and we'll delete it.
If you reinstall
Install Quoli again and your reviews, questions and settings are where you left them. You start on the Free plan, so choose yours again in Settings ▸ Plans. Then open Settings ▸ Widgets: switch the Quoli Core Script on if it shows as inactive, and add back any widget that's missing. Review requests start again with your next orders.
If something made you leave
A problem that leads to an uninstall is often a quick fix. Message us from the chat or email [email protected] first.
💡 Tip: Export even if you're sure you're leaving. The files cost nothing to keep, and they bring your reviews anywhere.