Uninstalling Quoli is a clean break, by design. Your store's Quoli data is removed, and a reinstall starts fresh rather than resurrecting an old account. We built it this way on purpose: your customer data should not sit in an app you decided to stop using.
What uninstalling does
Your widgets stop rendering. Blocks from an uninstalled app no longer appear on your storefront, and your theme returns to how it looked before Quoli.
Sends stop immediately. No scheduled review request outlives the app.
Billing ends with the platform's standard proration. Subscriptions are managed by your store platform, and uninstalling ends the charge.
Your Quoli data is removed. Reviews you collected through Quoli, questions, nuggets, settings, and email customizations do not carry over to a future install.
Before you uninstall, export
Two files preserve everything that matters, and they take five minutes:
Open Reviews, then Import & Export, and run a full export with every column. The file arrives by email.
Open Questions, then Import / Export, and download your Q&A CSV.
With those two files, nothing is ever truly gone: a future reinstall, or any other tool, can import them.
[SCREENSHOT: Export reviews with the full column set]
If you reinstall later
You arrive as a new install: the onboarding wizard, the Free plan, a clean slate. Import your exported reviews through the wizard, re-place your widgets, and you are back, the same path as any migration, with your own files as the source.
If something pushed you here
An uninstall over a problem is a problem we would rather just fix. Message us in the messenger or write to [email protected] first, the answer is usually short.
š” Tip: Run the full export even if you are certain you are leaving forever. Certainty has a shelf life, and the file costs nothing to keep.