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Emails Editor

Customize your post-purchase review request emails to align perfectly with your brand’s voice and aesthetics.

Updated over 5 months ago

Welcome to Quoli's Email Editor! Customize your post-purchase review request emails to align perfectly with your brand’s voice and aesthetics.

This article consists of:

Here, we'll explain all the fields in the Email Editor and share best practices to help you make the most out of it.



Global Email Styling

This section allows you to create a consistent look and feel for your emails, ensuring they match your brand’s identity.

  • Background Color: Set the background color for your emails. Use your brand’s primary color to make the emails visually cohesive.

  • Text Color: Choose a color that ensures readability. Black or dark grey text on a light background works best for readability.

  • CTA Fill Color: Customize the call-to-action (CTA) button color to stand out. Bright and contrasting colors like blue, green, or orange are often effective.

  • CTA Outline Color: Outline your CTA button to make it pop even more. This can be the same color as the fill or a darker shade for a shadow effect.

  • CTA Text Color: Ensure the text within the CTA button is readable. White is a common choice when the fill color is dark or bright.


Email Content

Stand out in the inbox with personalized and compelling content.

  • Tone Selection (Friendly, Professional, Persuasive, Supportive): Choose the tone that best represents your brand and resonates with your audience.

  • Subject Line: Craft a subject line that grabs attention. Examples include “What do you think about {Product_name}?” or “Share your thoughts on your recent purchase!”.

  • Preview Text: This is the snippet of text that appears in the inbox after the subject line. It should complement the subject and entice the recipient to open the email.

Pro Tips

  • Personalization in subject lines (e.g., using the customer’s name or the product they purchased) can increase open rates.

  • Keep the color scheme simple and aligned with your brand’s colors to maintain professionalism and brand recognition.

  • Keep the email copy concise and to the point. Highlight the importance of their feedback and how it helps your business.

  • Ensure the CTA button text is clear and action-oriented.

  • Regularly review and update your email templates to keep them fresh and relevant.

  • Monitor the performance of your emails (open rates, click-through rates, conversion rates) and adjust your strategy accordingly.


Finalizing and Testing

Before sending out your emails, make sure to:

  • Send Test Email: Use this feature to send a test email to yourself to see how it looks in different email clients.

  • Save: Don’t forget to save your changes once you’re satisfied with the design and content.

By utilizing Quoli's Email Editor to its fullest potential, you can create engaging, branded, and effective post-purchase review request emails that not only solicit valuable reviews but also enhance customer satisfaction and loyalty.

For more information or assistance, please contact our support team at [email protected]

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