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Getting Started

Complete Quoli's onboarding process to start collecting and displaying customer reviews.

Updated over a week ago

Welcome to Quoli's help centre.

This guide will help you start customizing Quoli's assets and setting up the post-purchase review requests flow. Follow the steps below to get up and running.

By the end of this onboarding, your review collection & display will be on autopilot, providing a seamless experience for you and your customers.

This article consists of:


Step 1: Add your Star colours

Begin by customizing the star colors to reflect your brand’s aesthetic. This small yet impactful change can make your review widgets more cohesive with your overall site design, enhancing the visual experience for customers.


Step 2: Enable Quoli core script firstly

The next step is to activate the Quoli core script. This script is essential for the functionality of all Quoli widgets and assets. Make sure it’s enabled before proceeding to integrate any review-related features into your theme.


Step 3: Add Quoli product reviews widget

Integrate Quoli’s product reviews widget into your store. This widget allows you to display customer reviews on product pages, providing social proof and encouraging potential customers to make a purchase. The widget can be customized to match your site’s look and feel.


Step 4: Show star ratings on product pages

Displaying star ratings directly on product pages is crucial for building trust. It gives customers a quick visual representation of the product's quality based on previous customer reviews. This step helps increase transparency and can positively influence buying decisions.


Step 5: Send your review requests on autopilot

Automate the process of collecting reviews by setting up automatic review request emails. After a customer makes a purchase, they will receive a prompt to leave a review. This automation ensures you consistently gather reviews without manual effort.


Step 6: Offer discount for photos & videos

Encourage customers to submit photo and video reviews by offering them discounts. This not only boosts the number of reviews but also enhances their quality, providing potential buyers with richer content to help them make informed decisions.


Step 7: Import existing reviews & UGC

Effortlessly import existing reviews from various sources to get a head start in displaying social proof. If you have reviews from other platforms, you can easily import them into Quoli. This helps you maintain a consistent review history and immediately establish trust with new customers visiting your store.


Don't forget to contact our support team at [email protected] if you need extra assistance.

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