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🛎️ General settings

Settings ▸ General: the emails Quoli sends you, how dates, names and locations read on every review, the widget language, and your star ratings in Google search.

Settings ▸ General holds the settings that touch everything at once: the alerts and summaries Quoli emails you, how every review on your store shows its date and reviewer, and your ratings in Google search.

Where

Settings ▸ General

Reaches

Your inbox, and every review widget on your store

Plans

Every plan


Notifications

The Notifications card with its parts numbered

➀ New review submitted. An email each time a shopper posts a review.

➁ New question posted. An email when a shopper's question waits for your answer.

➂ Review digest. A summary of new reviews, revenue attribution and questions waiting for an answer, Weekly or Monthly. Never send turns it off.

➃ Recipient email. Where alerts and the digest go. Leave it blank to use the store owner's email.

➄ Language of these emails. The language your alerts and digest come in.

These are emails to you, never to your shoppers. Shoppers' emails, their sender and their language are in Settings ▸ Emails.


Review display and search ratings

Review display and Ratings in search results with their parts numbered

➀ Review date and Customer name. How every review on your store shows when it was written, and who wrote it.

➁ Widget language and Reviewer location. The language of your widgets, and where each reviewer is from.

➂ Ratings in search results. How many products have their rating ready for Google, when they last updated, and Sync now.

Setting

Choices

Default

Review date

Relative (2 days ago), Short date (Jan 5, 2026), Long date (January 5, 2026), or Numeric (1/5/2026)

Relative

Customer name

Full name (Olivia Bennett), First name + last initial (Olivia B.), or First name only (Olivia)

Full name

Widget language

Auto, which follows each shopper's storefront language, or one language for everyone

Auto

Reviewer location

City and country, Country, or Don't show. It comes from the reviewer's order.

City and country

Every review widget follows these: product pages, the sidebar, the popup, nuggets and the cart. Changes wait behind the save bar until you click Save.


Ratings in search results

Quoli keeps each product's star rating and review count in your store's product data, and the Quoli Core Script app embed turns them into the rating Google reads. Products in a group show the group's combined rating. Ratings update as reviews come in, and Sync now updates every product at once.

Google decides when to show stars, and new ratings can take a few weeks to appear. Get your stars into search results explains how to check yours.


💡 Tip: Keep New review submitted on and send it to whoever replies to customers. A reply within a day turns an unhappy review into proof that you care.

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