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📸 Collect photo and video reviews

Get more customer photos and videos: the form's media step, the photo request email, bigger rewards for media, the limits, and everywhere your media shows.

Photos and videos are the reviews shoppers trust most, and they feed your carousels, your ads and the product page's own gallery. Quoli gathers them three ways: on the review form, with a photo request after the review, and with a bigger reward for media.

Where: Settings ▸ Review form, Collect & publish and Discounts

Limits: Photos up to 100 MB and videos up to 500 MB, up to 10 files a review

Plans: Photos on every plan. Videos and rewards need Starter and up, so on Free customers can't add a video.

A customer's video and photos opening from the product page


On the review form

The photo and video step of the review form

Right after the stars, the form asks for photos or a video. On phones, shoppers can take one with the camera there and then. On computers, they choose files or drag them in. When you reward media, the step says what a photo or video earns.

Shoppers can skip it, unless you require a photo on 5 star reviews. Customize your review form covers each upload setting.

  • Photo upload. Default: On.

  • Video upload. Default: On, from Starter. Locked on Free.

  • Require a photo on 5-star reviews. Default: Off.

  • Max files per review. Default: 10 files.

  • Max video length. Default: Any.


Ask for a photo afterwards

The photo and video request email

Many shoppers write their review first and would add a photo later. Set Photo request in Settings ▸ Collect & publish, and Quoli emails each customer whose published review has no photo or video, that many days after it. The button opens a page that adds media to that same review.

Rewards are given when a review is first written, so the photo request doesn't promise one. How automated review requests work covers its timing.


Reward photos and videos more

Review rewards set per review type

In Settings ▸ Discounts, set Discount to Different per review type and give media more than text, like 5% for a written review, 15% with a photo and 20% with a video. The review form and your request emails then tell shoppers what each one earns. Reward reviews with discounts walks through every reward setting.


Where your photos and videos show


Media conversion

Home and Analytics show Media conversion: the share of reviews in the period with a photo or video. Watch it climb as you turn on the photo request and reward media.


💡 Tip: Turn on the photo request and give video the biggest reward. Together they fill your gallery faster than anything else.

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