Quoli’s email blocklist feature ensures your data and customer experience stay relevant and accurate.

In this article:

Why Use an Email Blocklist?

Prevent internal team, test, or problematic contacts from receiving review or request emails
Keep review results, metrics, and automations focused only on your real customers
Avoid sending unnecessary emails and keep your sender reputation healthy

Want to learn more about review automations and data accuracy? See Configuring Email Settings.

How to Add Emails to Your Blocklist

Click on the 'Add email' button to add a new email address that you want to add to the blocklist.

Go to Settings in your Quoli dashboard.
Click the General tab, then select "Email blocklist."
Hit Add email and enter any address you want to exclude from review requests.
Click Add to save—done!

All emails you add will be fully blocked from receiving future Quoli automated emails (review requests, reminders, etc).

To edit/remove, simply find the email in your blocklist and click the “trash” or “edit” icon.
Changes are instant—great if you want to retest flows or restore deliverability to an address.

Use domain wildcards (e.g. *@yourcompany.com) to block all internal/test users at once
Regularly clean your list—remove outdated test emails, or add new ones as needed
Combine with your Configuring Notification Settings and Email Automation to keep email workflows perfectly targeted

Need more help with deliverability or workflow setup? Chat with us or email [email protected]—we’ll help you set up for success!