Settings ▸ General holds the settings that touch everything at once: how AI assistants read your reviews, the alerts and summaries Quoli emails you, how every review on your store shows its date and reviewer, and your ratings in Google search.
Where: Settings ▸ General
Reaches: Your inbox, and every review widget on your store
Plans: Every plan
AI discovery
Puts each product's newest reviews and answered questions into its page, in a form ChatGPT, Gemini, Perplexity and search engines can read without running your widgets. It's on for every store, on every plan, and updates on its own as reviews and answers change.
The switch. On by default. Off, product pages stop including your reviews for AI assistants.
Status. How many products are ready for AI assistants, and when they last updated.
Update now. Updates every product at once, for example after a big import.
Changing Customer name below updates every product too, so AI assistants see names the way your store shows them. AI discovery: let AI assistants read your reviews explains what's added and how to check a page.
Notifications
➀ New review submitted. An email each time a shopper posts a review.
➁ New question posted. An email when a shopper's question waits for your answer.
➂ Review digest. A summary of new reviews, revenue attribution and questions waiting for an answer, Weekly or Monthly. Never send turns it off.
➃ Recipient email. Where alerts and the digest go. Leave it blank to use the store owner's email.
➄ Language of these emails. The language your alerts and digest come in.
These are emails to you, never to your shoppers, and they always come from Quoli's own address. Shoppers' emails, their sender and their language are in Settings ▸ Emails.
Review display and search ratings
➀ Review date and Customer name. How every review on your store shows when it was written (the date format), and who wrote it.
➁ Widget language and Reviewer location. The language of your widgets, and where each reviewer is from.
➂ Ratings in search results. How many products have their rating ready for Google, when they last updated, and Sync now.
Review date. Relative (2 days ago), Short date (Jan 5, 2026), Long date (January 5, 2026), or Numeric (1/5/2026). Default: Relative.
Customer name. Full name (Olivia Bennett), First name + last initial (Olivia B.), First name only (Olivia), or Initials (O. B.) Default: Full name.
Widget language. Auto, which follows each shopper's storefront language, or one language for everyone. Default: Auto.
Reviewer location. City and country, Country, or Don't show. It comes from the reviewer's order. Default: City and country.
Every review widget follows these: product pages, the sidebar, the popup, nuggets and the cart. So do the places your reviews go beyond your store: AI discovery, the Shop app, your Google reviews feed, your page on the Quoli reviews directory, and your UGC Ads; a store search only finds a reviewer by the part of the name it shows. Emails show dates in your format too, with relative dates as a date. Changes wait behind the save bar until you click Save. Leave the page before saving and Quoli asks first.
Ratings in search results
Quoli keeps each product's star rating and review count in your store's product data, and the Quoli Core Script app embed turns them into the rating Google reads. Products in a group show the group's combined rating. Ratings update as reviews come in, and Sync now updates every product at once.
Google decides when to show stars, and new ratings can take a few weeks to appear. Get your stars into search results explains how to check yours.
Quoli in your language
Quoli itself follows each person's own admin language, in the same 19 languages as your widgets, so everyone on your team reads it in theirs. Change yours in your store admin's profile settings, and Quoli follows the next time it opens.
💡 Tip: Keep New review submitted on and send it to whoever replies to customers. A reply within a day turns an unhappy review into proof that you care.