A review request that lands before the parcel is wasted. AfterShip tells Quoli when each parcel is delivered, so your review requests wait until the box arrives.
Where: Settings ▸ Integrations ▸ AfterShip
You need: An AfterShip plan with webhooks (Premium or higher)
Plans: Every plan
Set it up
➀ How to complete the integration. The four steps, in order.
➁ Your Quoli address. Copy address copies the webhook address for AfterShip. It holds your store's own secret, so keep it to AfterShip.
Copy your Quoli address.
In AfterShip, open Settings ▸ Notifications ▸ Webhooks and add the address as a webhook URL, on the latest webhook version.
Select the Delivered event and save. AfterShip's test webhook should succeed, and the card then shows Connected.
In Quoli, open Settings ▸ Collect & publish and set Start after to After delivery.
Your request emails and your wait stay as you set them in Collect & publish. Only the start moves to the delivery.
Connected AfterShip before? If the card says AfterShip is still using your old Quoli address, replace that webhook in AfterShip with the address shown. The old one no longer works.
How timing works
AfterShip reports the order delivered. The request goes out: After your wait in Collect & publish, counted from the delivery.
AfterShip never reports a delivery. The request goes out: 30 days after the order's last update.
To stop, delete the webhook in AfterShip. Review requests then follow Collect & publish again.
💡 Tip: With delivery timing, a short wait works best: 3 to 5 days after delivery gives customers time to try the product.