Every Quoli email arrives pre-written in a tone that converts, so editing is optional. But your voice is your advantage, and the editor makes borrowing it easy: plain fields on the left, a live preview on the right, and a test send to prove it in a real inbox.
Open a template
Go to Settings, then Emails.
Pick a template and click Edit template.
[SCREENSHOT: Email editor with live preview]
What you can change
Subject line. The single highest-leverage field in the product. Plain and personal beats clever and salesy in review request subjects, almost every time.
Preview text. The grey line after the subject in most inboxes. Use it to extend the subject, not repeat it.
Heading and body. The ask itself. Short wins: thank them, name the product, ask the question, get out of the way.
CTA label. The button text. "Write your review" outperforms vague labels like "Get started".
Footer text. The fine print line, yours for sign-offs or support pointers.
Brand color override. Templates inherit your brand color from Brand settings. Override per template when one email needs its own accent.
Discount-bearing templates add two more: the discount label that names the reward, and the expiry note that creates the deadline.
Test before you trust
Click Send test and the email lands in your inbox with sample data filled in. Read it where your customers will, on a phone. Then save, and the change applies to every future send of that template.
Writing requests that get answered
Sound like a person. The same words you would use across a counter.
One ask per email. A review. Not a review plus a follow plus a referral.
Name the reward up front if you offer one, it changes the open's economics.
Mind the pair. Keep the reminder consistent with the request, it is one conversation in two parts.
š” Tip: Change one field at a time and give it two weeks in email performance. Subject line first, body second, button third. That order matches how customers actually drop off.