The Analytics dashboard gives you a real-time, 360° view of your reviews, customer engagement, and the revenue impact of your social proof—all in one place.
In this article:
Understand Your Dashboard
The Analytics page brings your most important KPIs front and center, from UGC-generated revenue and review submission trends to top-converting products and customer behavior.
Key Metrics at a Glance
Overall Performance:
Visitors, revenue from reviews, share of total revenue from UGC
Engagement:
Widget clicks and impressions, average review read time
Conversion Rate:
Percent of visitors who buy after seeing reviews or UGC
Tracking Review Requests
Review Requests Sent / Delivered / Opened / Clicked:
Quickly see your review request performance, open rates, and how compelling your subject lines and CTAs are.Requests Scheduled & Pending Orders:
Understand future volume and catch any missed follow-ups.Reviews Collected & Submission Rate:
Track overall review volume and your daily/weekly trends with the Submission Rate Graph.
Engagement and Conversion Performance
Engagement Rate:
% of visitors interacting with Quoli widgets.Conversion Rate:
% of engaged visitors who place an order.Average Order Value & Orders Generated:
Deep dive into purchase behavior after engaging with widgets.Average Time Spent:
Measures content stickiness and user interest.
Revenue and ROI Breakdown
Revenue by Quoli:
See exactly how much revenue is attributed to Quoli—split out by widget engagement, discount codes, and (coming soon) referrals.Revenue from Discounts/Widgets:
Separate analysis for each acquisition channel.
Product and Review Insights
Rating Breakdown:
Visual star spread (5 star → 1 star) to monitor satisfaction, spot trends, and address concerns.Most Reviewed Products:
See which SKUs are winning the most social proof.Review Source Breakdown:
Where reviews are coming from (automated email, widgets, etc.)Top Keywords & Searches:
Powerful machine-learning lists for “what matters most” in your store’s feedback.
Questions & Answers Analytics
Questions Received/Answered/Unanswered:
Quantify your engagement and support responsiveness.Q&A Impact:
See if timely answers boost conversions or help address objections.
Tips for Maximizing Analytics
Monitor top-reviewed products and keywords to inform inventory, marketing, and feature decisions.
Track submission spikes after review request campaigns—see what works.
Use engagement/conversion metrics to A/B test changes in widget placement or copy.
Regularly check rating breakdowns to spot potential product issues early.
Need help analyzing a trend, building a report, or finding an insight? Chat live or email [email protected]—we’re here to help you get more from your data.