Ask QI is the fastest route from "how do I" to done. Type a question into the greeting bar on your dashboard and QI answers in plain words, with your store in mind. Enter sends, Shift+Enter makes a new line, and the conversation opens in a drawer so your page stays put.
[SCREENSHOT: Ask QI drawer open over the dashboard]
Two modes, one box
The setup helper, on every plan. Ask how Quoli works and how to get things done: "How do I import reviews from my old app?", "What's a good review request schedule for fashion?", "Which homepage widget works best for my theme?". Answers are grounded in Quoli's own documentation, and the drawer shows how many helper questions you have left on your plan.
The full agent, on Unlimited. Trained on your brand voice and connected to your data, the agent does work, not just guidance: "Cluster the last 30 days of complaints", "Draft 3 reply variants for this review", "Summarize sentiment changes this week". Ask for analysis and you get your numbers, not generalities.
Getting better answers
Say the goal, not just the feature. "I want more photo reviews" beats "how do discounts work", because QI will lay out the whole recipe.
Include your context. Category, price point, or order volume sharpen schedule and widget advice.
Follow up. It is a conversation. "Now show me how to set that up" keeps the thread going.
Good to know
Helper questions draw from a per-plan allowance, shown in the drawer, and the allowance resets when you upgrade.
Answers are kept, so re-asking something QI already worked out does not spend another QI action.
QI tells you when something needs a human, and support is one message away in the messenger.
š” Tip: Treat Ask QI as your first stop instead of your last resort. The placeholder prompts cycling in the box are real questions merchants ask, and any of them is a one-click start.